Does the widget work on any website?+
The standard script can be installed on ordinary websites, including through a tag manager. Platform-specific restrictions and a production content-security policy must be checked before release.
Can it update our CRM or calendar?+
Not by default. Dialogklar stores leads and requests in its own portal. External read/write actions require a separately approved integration, minimum permissions and an end-to-end production test.
Can we review every conversation?+
Authorised users can review stored conversations, lead fields and handover status for their workspace, subject to role access and the configured retention period.